Privacy Policy

This privacy policy describes how we process personal data under Art. 13 and 14 GDPR.

Personal data is processed only to the extent necessary for website operation, security, and service delivery.

1. Controller

When you visit the website, technical access data may be processed (e.g., IP address, date/time, URL, user agent, referrer).

This is required for stability and security under Art. 6(1)(f) GDPR.

We use necessary cookies and local storage values (for example language settings such as locale and technical preferences).

Unless separate consent is requested, no non-essential marketing cookies are used.

For booking and communication we process contact and appointment data (e.g., name, phone, e-mail, selected service, appointment time).

For online payments, required data is transferred to payment providers (e.g., Stripe, PayPal).

For notifications we may use providers such as Resend, Zadarma, or Telegram.

If AI chat/voice features are used, inputs may be transferred to external AI providers (e.g., OpenAI).

Please do not enter unnecessary sensitive information.

Google Maps may be loaded on the contact page; this may transfer technical usage data to Google.

Data may be shared with technical providers acting as processors or independent controllers.

If data is transferred to third countries, we rely on lawful safeguards (e.g., standard contractual clauses), where required.

Data is retained only as long as necessary for the purpose or legal retention duties.

You may lodge a complaint with a supervisory authority, especially at your place of residence or our registered office.

Supervisory authority in Saxony-Anhalt: State Commissioner for Data Protection Saxony-Anhalt (https://datenschutz.sachsen-anhalt.de).

No automated decision-making within the meaning of Art. 22 GDPR is carried out.